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  • Troubleshooting Connection or Login Issues

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  • There is a problem with this web site's Security Certificate
  • Secure Connection Failed, uses an invalid security certificate
  • ...can't verify the Identity of this web site
  • This connection is untrusted

It's recommended to install the DoD Root Certificates by following the instructions below.

To install the DoD Root Certificates, please downloaded the .zip file from the bottom of the page  Once downloaded, unzip the file and run the .exe file located within the zip file.  You should see a black window scroll a bunch of text and then disappear.  After this completes, please try to connect to again.Please follow the instructions here.


Some browsers may allow you to bypass this certificate by selecting: