Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.


VIDEO: Using the VPN on Windows

Uninstalling the Cisco AnyConnect Secure Mobility Client

  • Uninstall the Cisco AnyConnect VPN client from Start > Settings > Apps > Apps & Features.
Image Removed
  • In the Apps & Features section, search for Cisco, and simply select the Uninstall button.
  • You will be prompted for the Administrator password, select More Options and select the localadmin account.



Setup Duo Mobile two factor authentication.

  • You will be prompted to start Duo setup, click the Start Setup button:
  • This will take you to a selection screen where you will be asked what type of device you are setting up, we recommend setting up Duo on a mobile phone and a tablet so that you can authenticate from multiple devices.

  • However, options are available for a landline as well if you do not have the option of setting up Duo on a smartphone or tablet.

  • Mobile Phone or Tablet: use the store app (Google Store, App Store, or Windows Store) on your phone to install the Duo Mobile authentication app.
  • Mobile Phone: you will be prompted to enter a phone number.
  • You will then have the option to scan a QR code (with your phone camera) or have the system send you an email to confirm your registration.
  • After you’ve completed setup of your phone or tablet, you will have the option of setting the type of notification you prefer (phone call or Duo push notification).
  • Multiple Devices: When you have multiple devices setup, you will need to select one as your preferred device and set the notification method you prefer.
  • NOTE: we recommend using the "Automatically send this device a Duo Push" if possible as this will be the easiest way to use the system. Alternative Notification Methods for Duo