Some Common Issues you may encounter in Collaborate Ultra
Check to see if Flash is installed. Follow this link and follow the instructions to check Flash -
You may also need to check the settings in your browser to make sure that Flash is active.
Camera and Mic Issues -
Make sure your Flash settings are to “Allow” and “Remember” Collaborate’s access to your camera and mic
If you don't have a mic installed, or it's been disabled due to security, you may see this message -->
Click the almost-invisible X in the upper right corner to click past the message and continue to join the session.